Shipping police
- The exchange or return must be within 14 days from the date of purchase.
- The customer has the right to exchange or return the product in case of manufacturing defects.
- Ensure the presence of the invoice and bank transfer details before requesting an exchange or return.
- The refund will be transferred by the bank to the customer’s account within 14 business days, according to bank policy.
- The refund will be made via electronic wallet within 48 hours at most, in the case of online purchases.
- The refund will be in cash once the product is handed over to the branch.
- If the customer wants to exchange without the presence of defects in the product, the customer bears the shipping costs.
- Exchange or return is conditional on the product being in its original condition.
- The customer has the right to exchange or return from any branch of BOSHARA Perfumes or through the official social media pages of the company.
