Shipping policy

Order Confirmation

• Once an order is placed, our customer service team will contact you by phone to confirm the order and verify the shipping details.

• Orders will be processed and shipped only after this confirmation is completed.

• If we are unable to reach you or confirm the order, we reserve the right to cancel the transaction.

Shipping Rates and Delivery

• Shipping rates are calculated at the checkout page based on the selected governorate or destination.

• Domestic Shipping: Delivery typically takes 3 to 5 business days following the order confirmation.

• International Shipping: Delivery takes approximately 7 to 20 business days after confirmation, depending on the destination.

• Delivery times are estimated and may vary due to location, public holidays, or unforeseen circumstances.

International Customs and Duties

• Shipping times for international orders may be affected by customs procedures or courier delays.

• Any customs duties, taxes, or additional fees imposed by the destination country are the sole responsibility of the customer.

Support

• For any inquiries regarding your shipment or to track your order, please Contact us.